PRODUCTS AND SERVICES FOR TRAVELLERS

CGS: FOR ANY AND
EVERY MAJOR AIRPORT NEED

Air tickets and hotels

Ticketpoint.ch offers you:

  • no hidden fees or surcharges

  • its own desks and specialist airport teams

  • available every day of the year

  • attractive lounge access conditions

  • offer and confirmation in the shortest of times

  • a range of simple payment options

  • further assistance and advice on visa issues, car rentals and insurance.

Please contact us for your travel bookings and requests at www.ticketpoint.ch or visit our Zurich and Geneva Airport ticketpoint desks.

Baggage and porter services

We’ll take care of your baggage in order to make your journey as pleasant and straightforward as possible. With our individual and group travel services, bulky items included.

  • order our services quickly and easily via our porter hotline, even at short notice.

  • pre-departure services from anywhere at the airport on request.

  • post-arrival services from the aircraft or the baggage hall.

Ordering deadline:
Please order our services as early as possible. Services can be guaranteed if ordered at least one day in advance. Same-day requests may involve waiting times.

> Price list

Porter-Hotline Zurich
Tel: +41 43 816 67 07

Porter-Hotline Basel

Tel: +41 61 325 79 48
Service on demand

Porter-Hotline Geneva

Tel: +41 22 717 85 76
Service on demand

Group check-in

(For more than ten persons)

If you’re a group and are travelling from Zurich with Swiss International Airlines (or with most airlines handled in check-in terminal 1), you can take advantage of our more efficient group check-in option entirely free of charge. In collaboration with our partner Swissport, we offer dedicated group check-in facilities on the airport’s check-in terminal 1. To register for this in advance, please use the following form:

> Group check-in form 

Registration deadline:
Please register for our group check-in facility as early as possible. The service can be guaranteed if you register for it at least one day in advance. Same-day registrations may involve waiting times.


You’ll find details of our further services for groups > here

Lounge reservations for you, too

(Economy Class, Business Class)

Had enough of packed restaurants and gate areas as you wait for your flight to board? CGS offers three Business Class Lounges at Zurich Airport that you can make use of regardless of who you’re flying with and your class of travel. So why not treat yourself to a little pre-departure luxury?

For just CHF 35.00 per traveller you can enjoy all the amenities of a Business Class Lounge (complimentary) such as:

  • hot and cold meals and snacks

  • beverages

  • wi-fi (2 hours)

  • newspapers and magazines

  • workstations (with power and internet connections)

Please reserve your Business Class Lounge access directly at: www.aspirelounge.ch

Personal assistance

(for unaccompanied minors, older travellers or those with reduced mobility)

Whether you find it hard to make your own way around or are a youngster travelling alone, we’ll look after you before your flight or after your arrival, taking care of all your particular needs to make your journey as smooth and worry-free as we can.

To get more details and information about personal assistance, just click here:
For Basel click > here
For Zurich click > here

CGS can also offer special personal assistance at Zurich or Basel Airport to meet your particular care needs (such as collecting you from the Train Station, the car park or elsewhere). For further information and reservations here, please use the following > Link

For personal assistance services at Geneva Airport, please contact the airport or your airline directly.