Air tickets and hotels offers you:

  • no hidden fees or surcharges

  • its own desks and specialist airport teams

  • available every day of the year

  • attractive lounge access conditions

  • offer and confirmation in the shortest of times

  • a range of simple payment options

  • further assistance and advice on visa issues, car rentals and insurance.

Please contact us for your travel bookings and requests at or visit our Zurich, Geneva and Basle Airport ticketpoint desks.

Baggage and porter services

We’ll take care of your baggage in order to make your journey as pleasant and straightforward as possible.

  • order our services quickly and easily via our porter hotline, even at short notice.

  • pre-departure services from anywhere at the airport on request.

  • post-arrival services from the aircraft or the baggage hall.

Ordering deadline:
Please order our services as early as possible. Services can be guaranteed if ordered at least one day in advance. Same-day requests may involve waiting times.

> Price list Zurich

> Price list Geneva

Porter-Hotline Basel
Tel: +41 61 325 79 48
Service on demand

Reservations Geneva:
Please use the form provided:

Departing from Geneva:
Arriving in Geneva:

Porter-Hotline Geneva
Tel: +41 76 330 71 98


We wrap your baggage so that your suitcase arrives safely and completely at its destination.

You will find us in Hall 3 – Departure
Further information:
Tel: +41 61 325 79 48

Lounge reservations for you, too

(Economy Class, Business Class)

Had enough of packed restaurants and gate areas as you wait for your flight to board? CGS offers three Business Class Lounges at Zurich Airport that you can make use of regardless of who you’re flying with and your class of travel. So why not treat yourself to a little pre-departure luxury?

For just CHF 35.00 per traveller you can enjoy all the amenities of a Business Class Lounge (complimentary) such as:

  • hot and cold meals and snacks

  • beverages

  • wi-fi (2 hours)

  • newspapers and magazines

  • workstations (with power and internet connections)

Please reserve your Business Class Lounge access directly at:

Personal assistance

(for unaccompanied minors, older travellers or those with reduced mobility)

Whether you find it hard to make your own way around or are a youngster travelling alone, we’ll look after you before your flight or after your arrival, taking care of all your particular needs to make your journey as smooth and worry-free as we can.

To get more details and information about personal assistance, just click here:
For Basel click > here

CGS can also offer special personal assistance at Zurich or Basel Airport to meet your particular care needs (such as collecting you from the Train Station, the car park or elsewhere). For further information and reservations here, please use the following > Link

For personal assistance services at the Zurich and Geneva Airport, please contact the airport or your airline directly.