Customer Ground Service AG (CGS) is a family firm that has been serving airlines and their passengers at Zurich, Basel and Geneva airports in Switzerland since 1971.

With its extensive expertise and its workforce of some 300 personnel, CGS offers more than 30 different airport-related services. Customer focus, flexibility, reliability and strong personal commitment are the cornerstones of the CGS philosophy.

Efficiency and professionalism are further hallmarks of the CGS service product. And some 40 aviation customers (including Air France/KLM, British Airways and Iberia) put their faith in us daily, and enjoy in return our dedication to the highest possible quality and the numerous service solutions we develop to meet their specific needs.

All our employees maintain an open and constructive dialogue with our customers. They are also fully and consistently committed to the five key aspects of our corporate culture:

Target: We conduct all our business and operations using realistic, measurable and clearly-formulated objectives. Every member of our workforce is familiar with the goals of CGS and their unit, and appreciates their personal contribution to achieving them.

Communicative:We cultivate open, honest and regular communications. We take the time to talk, and consistently promote a dialogue approach

Committed:We always keep to what we have agreed.

Exemplary: Our managers are fully aware of their role-model function, and set the conduct benchmarks for all our employees

Respectfully:We always show reciprocal respect, regardless of type, trade or origin